Resonance Imaging and Diagnostic Center
Located in the heart of Dubai at Umm Suqeim 2, the Resonance Imaging and Diagnostic Center (RIDC) is a premier facility dedicated to delivering exceptional diagnostic and radiology services. As one of the first centers in the region to introduce an innovative "Movie Theatre" experience during MRI scans using a Virtual Reality System, RIDC provides a comfortable and stress-free environment, making it particularly ideal for patients with claustrophobia and children.
Our state-of-the-art center is equipped with cutting-edge technology to perform a wide range of imaging services, including MRI, CT Scans, Digital X-Rays, Mammograms, Ultrasounds, and specialized Dental Imaging. From brain and spine diagnostics to vascular and musculoskeletal assessments, our comprehensive body part imaging ensures accurate and timely results for precise treatment planning.
At RIDC, we combine advanced technology with compassionate, patient-centric care. Led by a team of highly experienced radiologists and certified technicians, we prioritize accuracy, efficiency, and integrity in every scan. We offer fast, reliable results and flexible payment options, accepting most major insurance plans. Visit us for expert diagnostic care that puts your health and comfort first.
Opening hours
- sunday: 9h-18h
- monday: 8h-21h
- tuesday: 8h-21h
- wednesday: 8h-21h
- thursday: 8h-21h
- friday: 8h-21h
- saturday: 8h-21h
Our comment from AE Dental Clinic about Resonance Imaging and Diagnostic Center:
Advanced Diagnostic Imaging and Technological Innovation
The Resonance Imaging and Diagnostic Center (RIDC) is positioned as a premier diagnostic facility in Dubai, offering a comprehensive range of imaging services including MRI, CT scans, digital X-rays, digital mammograms, and ultrasound. The center emphasizes the use of state-of-the-art technology to ensure high precision and rapid results. A standout feature highlighted by numerous patients is the center's innovative approach to patient comfort, particularly during MRI procedures. Many reviews mention the use of Virtual Reality (VR) systems that allow patients to watch movies during the scan, a feature that significantly reduces anxiety and makes the experience more pleasant for those who may feel claustrophobic or nervous.
Compassionate and Professional Staff
The patient experience at RIDC is largely defined by the quality of its team. Reviews frequently praise the staff for being welcoming, friendly, and highly professional. Patients have specifically named several team members, such as the CEO for his follow-up on issues, and technicians like Leslie and Amore, for their patience and care. The reception team is also commended for providing excellent customer service, handling insurance pre-approvals, and managing appointments with flexibility and a smile. This human touch is consistently cited as a major strength, with many patients noting that the staff goes above and beyond to ensure they feel supported and at ease throughout their visit.
Efficiency and Convenience
RIDC positions itself as a one-stop solution for diagnostic needs, aiming to provide convenience through streamlined processes. The center accepts a wide range of insurance plans and offers flexible payment options, which helps mitigate financial concerns for many patients. The location in Umm Suqeim 2 is noted for its accessibility, with convenient options for various modes of transport. Patients appreciate the effort to minimize wait times, with many reporting prompt service and efficient appointment management. The center also highlights its commitment to patient safety, adhering to strict radiation protocols and employing licensed and certified professionals.
Patient Values and Recommendations
Overall, the sentiment among patients is overwhelmingly positive, with many describing the experience as "excellent," "amazing," and "highly recommended." The combination of advanced medical equipment, a comfortable environment, and a caring team creates a strong sense of trust. While a few patients have reported challenges regarding administrative processes or specific technical limitations, the center's responsiveness to feedback and commitment to resolving issues are viewed favorably. For those seeking accurate diagnostics in a supportive and technologically advanced setting, RIDC is frequently recommended as a top choice in Dubai.
Services and Treatments
Resonance Imaging and Diagnostic Center: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 89 reviews
Fantastic experience: Really Great I love it
Negative experience: Informed them prior to appointment that I have metal implants in my wrist. I know metal can cause injury during MRI. Assured that I can come in. Drove 50min and took time of work. MRI cant be done. Claimed to have followed up with DISC but got no feedback. Waste of time.
We apologize for the inconvenience. While our team confirms safety details in advance, some implant information must be checked at the center to ensure no risk during MRI. Patient safety is our top priority. We value your feedback and will improve our process to prevent similar situations.
Thank you.
Positive experience: "Thank you to the CEO Othman Dabol for following up on the issue that happened and contacting me regarding the problem and its solution. I appreciate this
Fantastic experience: Excellent service and very professional staff. Loved the patience and friendlessness of the receptionist she’s amazing and was very supportive.
Fantastic experience: Very nice Staff
Fantastic experience: This diagnostic center provides comprehensive and accurate medical testing services. Experienced professionals utilize advanced technology for reliable results. Patient care is prioritized, ensuring a comfortable and efficient experience. Trust in their expertise for all your diagnostic needs. GREAT JOB FOR MR LESLIE ( radiologic technologist) he was very professional and proud of serving me while I was in he's care. I will surely come back and look for Mr Lopez.
Fantastic experience: Very good clinic!!
Fantastic experience: Overall, I had a positive experience. The staff were welcoming and professional, and I appreciated how promptly I was seen by the healthcare provider.
Fantastic experience: The service is excellent all staff are friendly
Fantastic experience: Great service! Highly recommended center!
Fantastic experience: Highly Recommended
Fantastic experience: ⭐⭐⭐⭐⭐
Fantastic experience: Good center, doctor professional
Fantastic experience: I recently had an MRI at Resonance Imaging and Diagnostic Center (RIDC) in Dubai, and the experience was exceptional. The staff was professional and made me feel comfortable throughout the process. Their innovative "Movie Theatre" feature during the MRI, using a Virtual Reality System, significantly eased my anxiety and made the procedure much more pleasant. RIDC's use of advanced imaging technology ensured accurate and timely results. I highly recommend RIDC for anyone seeking top-notch diagnostic imaging services in Dubai.
Fantastic experience: Good experience
Fantastic experience: Good
Fantastic experience: Excellent experience from start to finish. All staff was kind, attentive and professional. Thank you!
Fantastic experience: My experience was not good unfortunately the MRI process was very traumatic as the noise was unbearable and i was in a-lot of pain My 2nd MRI WAS A GAME CHANGER STRESS FREE WATCHED A MOVIE KEPT ME CALM DEFINITELY THE RADIOGRAPHER MADE A DIFFERENCE SPOKE TO ME BETTER THEN THE PERSON ADDRESSED MY CONCERNS Well done
Mr. Mohamed, we highly value your feedback. Rest assured we will continue to provide the utmost quality of our services. More power!
Fantastic experience: Highly recommended diagnostic clinic with world-class facilities and superb services. More power to Resonance!
Fantastic experience: Very friendly and professional imaging center. All nurses and technicians are professional and welcoming.
Fantastic experience: Very good center i love the doctors there❤️
Fantastic experience: خدمة مميزة من خلال الكادر المميز
Fantastic experience: خدمة متميزة
Fantastic experience: Dr Yeha is very professional Thanks
Fantastic experience: Very efficient, communication before the appointment is very good, appointments run on time and the staff are happy and helpful.
Fantastic experience: Very good service and very kind people ❤️
Fantastic experience: Just amazing very safe and also very friendly and very friendly staff
Fantastic experience: Very friendly, helpful and efficient staff. Prompt service. Thank you so much!
Negative experience: Very bad experience!! Would not recommend to anybody, very very rude stuff. Literally gesticulated me with their hands if I don’t like smth than I have to leave and visit other place. So actually a would follow the advice of the stuff of this clinic and really visit another one. Haven’t seen something like that in Dubai, to be honest.
Dear Ms Kathy,
We sincerely apologize for the inconvenience but we didn't find a file by this name. If you can share with us your details and the management will contact you the soonest.
Negative experience: I had a very bad experience from a to z. Booking an appointment was a hassle as they kept on saying they will call me back to let me know the slots available... then I had to go over the ultrasound twice as the nurse who 1st did it seems unsure of what she was doing, she then asked a doctor to come over and he did it all over again... when I was finally done and paid, they could not give me an invoice and said they will send it later. Its been 5 days and despite all my follow up I'm still without an invoice and unable to claim it to my insurance. As for receiving the images and report, same hassle ...
Dear Laura
We are sorry and sincerely apologize for the inconveniences.
Our CEO will get in touch with you, with regards to your concerns.
Fantastic experience: The Receptionist’s are amazing. 7 star service, very pleasant and helpful. Mohammed J. Ibrahim
Dear Mohammed
We appreciate your feedback. Glad to be of service.
Negative experience: My only complaint is that they are slow with no sense of urgency.
Greetings from Resonance Radiology center. We apologize for the inconvenience. We would like to contact you in order to understand the issues and clarify things.
With our best regards
Negative experience: Terrible practice, DO NOT RECOMMEND. First of all, my report was not sent to me on time (they promise 24 hours, which did not happen) and I was not able to have the report at the planned time of my doctor visit. When the report was finally sent, it was incomplete and at my request to complete the report, I was told that the doctor who did my report is on leave and I have to wait a week for the doctor to return. Apparently, no other doctor could do a new report based on my MRI... When the doctor finally returned, I still did not get a copy of my report; instead, it was sent to my doctor directly. Calling the Medical Director did not help either. Still waiting for my copy at the time of writing this review, 10 days after the MRI. The staff at the center was very nice though.. the only positive thing about this place I can note.
Fantastic experience: المركز راقي جدا موظفي الاستقبال و قسم الاشعه متعاونين و يتعاملون بود و احترام
Thank you Mr Fadi for your feedback. We aim to give the best radiology service to our community.
Negative experience: I have schedule my appointment at a certain time and they didn’t inform me, until I got there, that I have to wait more than 30 min to get my MRI. Very poor service. I would not reccomand and I would not come back
Fantastic experience: اول مره ازور المكان هادي وموظفين الاستقبال جدا محترمين ويساعدون وعلى الوقت تدخلين الموعد ومكان التصوير جدا مرتب..وانا انصح اذا حد يبغي يسوى اي تصوير يروح لهم
Thank you Ms Maryam for your trust
Fantastic experience: Professional and helpful staff, clean center , detailed images and timely reports by Radiologists. Well recommended!
Dear Anahita,
We appreciate your valuable feedback. Have a pleasant evening ahead.
Fantastic experience: I like it very much, One of most professional places in Dubai with a very good staff
Dear Noor, we appreciate your valuable feedback.
Fantastic experience: Good staff and terrific response time with the reports
Dear Ashutosh,
Appreciate your valuable feedback.
Negative experience: Yesterday we run with emergency case, jaw fracture . Kindly asked them to send at list in 24 hour, even to get cd after X-ray, took 6 hours, so we have to go back after 6 hours to pick the cd. On30 hours of waiting we didn’t get any report, so ask receptionist to send it, But she send images without report, what we have waiting for 30 hours,.
Dear Jusia,
Apologies for the inconvenience caused. We trust your concerns are addressed by our Operations Manager.
Have a pleasant day ahead.
Fantastic experience: This was my first time at Resonance and I would highly recommend this center. The staff is professional, organized, efficient and friendly. The receptionist (Regine) was fantastic as she worked with the doctor to secure a timely appointment and the pre-approval from the insurance company. The MRI technician (Leslie) was very friendly, patient and compassionate. The radiologist on site provided the results the same day. Thank you team!
Dear Tania,
We appreciate your valuable feedback. Have a pleasant evening ahead.
Fantastic experience: Very helpful and attentive. Quality service and highly recommend
Dear Gavin,
Appreciate your valuable feedback.
Negative experience: Incompetent doctor / wrong diagnostics : inability to detect cancer after 2 mammograms and 2 ultrasound carried out 1 year apart.Very bad experience, I do not recommend this place.
Dear Virgnie
We are sorry and apologize for the situation.
Our Medical Director will get in touch with you, with regards to your concerns.
Fantastic experience: This was my first time at this clinic. I had a very pleasant call from the receptionist at around 12:30 and I was in for my MRI at 14:00. Greeted really warm and friendly and all the staff I interacted with made me feel very relaxed. The MRI was the best I’ve had. Professional and efficient and best of all I was able to choose a film to watch during the procedure. It’s fantastic as it takes your mind off what is going on. Thank you team. Great job!
We are glad we made your MRI experience an easy and memorable one.
Fantastic experience: Qualified and experienced Team of Radiologists and Healthcare Professionals providing Diagnostic Imaging services for our Patients in Dubai and across UAE.
Fantastic experience: So professional team , perfect hospitality and all staff cooperative and smiling ,,,, finish my MRI at short time, so thankful for mrs Regine and all staff… highly recommended
Thank you Mrs Wafa. We are very happy to meet your expectations
Fantastic experience: مركز اكثر من رائع موظفون ودودون واجهزة حديثه جدا اطباء محترفون انصح جدا بالزياره واهم ما في المركز جهاز الرنين المغناطيسي وتقنيه النظارة ثلاثيه الابعاد التي تجعل الوقت يمر بسهوله واستمتاع
شكرا جزيلًا. نطمح دايما لارضاء رواد المركز و تحسين الخدمات الصحية
Fantastic experience: Such an amazing clinic! The staff are so welcoming and friendly. My experience with them was so easy and straightforward, as everything related to the insurance was handled prior to my arrival. During my MRI procedure, they provided me with VR goggles to watch a movie! This made time past super fast during the procedure :)
Thank you Ms Elsa for your nice review. We are vertu happy to meet your expectations and make your MRI experience enjoyable
Fantastic experience: Excellent centre and friendly staff.
Thank you Mrs Enas. We aim to keep our service at its best and our patients satisfied.
Fantastic experience: I’d like to thank Doctor Yehia who did my imaging and also proposed to do a (free) scan of my left shoulder. His great intuition, generosity and competence, offered the opportunity for me to be diagnosed with a “frozen shoulder” and I can now proceed with the right treatment to heal it! With Gratitude, Maya
Dear Mrs Maya. Thank you for your review. We are very honored and glad to meet our patients needs.
Fantastic experience: Excellent customer service and up to date medical equipment!
Thank you Mr Wael. We are very happy to give the best of our services.
Fantastic experience: Excellent services
Thank you Mrs Cristina. We appreciate it. We are glad to be of service
Fantastic experience: Regine was excellent at taking the appointment and very flexible with changing my timing and calls were attended by a genuine smile. Amore was excellent at doing the ultrasound. All the staff are friendly and clinic is clean. Thank you Regine
Thank you Mrs Shehadeh
Fantastic experience: Very professional, friendly and helpful staff. Location is easy accessible. Dr. Thuraya is the best! I highly recommend the Resonance Diagnostic center
Thank you Mrs Mireille. For your trust. We are happy to serve our community
Fantastic experience: Great team and up to date medical equipment! Keep up the good work Team Resonance!!!
Thank you Miss Dianna. We are happy to serve our community the best we can
Fantastic experience: I would like to start of by saying I am so glad that I went there for my MRI. Up to date medical equipment and very friendly and professional staff . I would highly recommend Resonance Imaging and Diagnostic Centre.
Thank you Mrs Eman. We are happy to provide good services to our community
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