
Mediclinic Al Noor Hospital

Information about Mediclinic Al Noor Hospital
, Abu Dhabi
Opening hours
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Mediclinic Al Noor Hospital, located in Abu Dhabi, is a premier healthcare facility providing a range of medical services to patients. Whether you need specialised treatments, routine check-ups, or emergency care, our team of healthcare experts is always for your health and comfort. We offer medical services across multiple specialties, including Oncology, Cardiology, Paediatrics, Obstetrics and Gyneacology, Orthopaedics, Dermatology, Gastroenterology, General Surgery, Neurology, Neurosurgery, Ophthalmology, Endocrinology. Schedule your appointment using the MyMediclinic24x7 app.
Our comment from AE Dental Clinic about Mediclinic Al Noor Hospital:
Mediclinic Al Noor Hospital is recognized for its dedication to patient care, with numerous reviews highlighting the expertise and professionalism of the medical staff. Many patients have expressed gratitude towards specific doctors, such as Dr. Rimpi Datta, Dr. Katarina Tvarozkova, and Dr. Mohamed Lofty Eldawy, appreciating their compassionate approach and thoroughness during treatment.
The hospital offers a wide range of medical services, and patients have frequently mentioned the friendly demeanor of the nursing staff, contributing to a positive experience during what can often be stressful times. The facility's cleanliness and organization, along with well-managed emergency services, have also received positive notes from many visitors.
In terms of amenities, patients have praised the hospital's resources, such as the pharmacy and waiting areas, though some have suggested improvements to improve efficiency and reduce wait times. Overall, Mediclinic Al Noor Hospital continues to be a commendable choice for healthcare in Abu Dhabi.
Mediclinic Al Noor Hospital: Reviews
Negative experience: If there is zero star option, I would give that. A family member had severe stomach pain due to gallstones. Patient was sweating, gasping due to pain and couldn't even seat properly. He was denied treatment because according to the rude receptionist, the insurance does not cover their services. He told us that if we want to be accomodated we need to pay the consultation fee and worst he started mentioning about paying more than 2000 dirhams for operation. Did he just threatened us with that amount? We are capable of paying more than this. During emergency, initial services should have been provided. They should have at least stabilized the patient before telling us to go to another hospital. We are distressed and we were treated so badly. We were extremely disappointed with how the reception handled the situation. We do not recommend this hospital.
Mildred, Thank you for taking the time to share your feedback. We sincerely regret any issues you've experienced and are committed to resolving them promptly. To assist you further, please contact us at [email protected] with any additional details. This will help us address your concerns without delay.
Positive experience: The hospital staff all very good and well experienced, but u can't understand seeing dizzy kid in the emergency waiting for more than 1 hour for turn and didn't get yet, emergency means urgent care not long que
Abed, Thank you for taking the time to share your feedback. We sincerely regret any issues you've experienced and are committed to resolving them promptly. To assist you further, please contact us at [email protected] with any additional details. This will help us address your concerns without delay.
Fantastic experience: My experience in mediclinic (Al noor) hospital was excellent.
Thank you for taking the time to leave your review! We are glad that you are happy with our service.
Negative experience: We took an appointment to see Dr Wafaa Ahmed Aly Elsayed in Mediclinic Al Noor, the wait time is way too long. When it was finally time to see us after waiting for 2+ many hrs, she suddenly decided to see another patient. This was unexpected and I regret that I decided to visit Dr Wafaa only to waste my time.
Thank you for sharing your feedback. Please be assured this has been passed on to the management of the facility who will reach out to you as soon as possible.
Negative experience: Extremely Disappointing Experience – Worst receptionist in Orthopedic 9th floor If there were an option to give zero stars, I would. My recent interaction with Mediclinic’s receptionist in 9th floor Mediclinic Khalifa streeet Abu dhabi was one of the most frustrating and unprofessional experiences I’ve ever had in all medical facility. If someone is working in front desk they should have the good inetraction with the patients with smile. The hospital should appoint profetional staff in reception. I strongly do not recommend that kind of front desk staff.
We appreciate your feedback. Comments like yours are essential to improving the services we provide. If possible, we would like to hear more about your experience. Please contact us directly at [email protected] so we may identify your file and investigate it further.
Fantastic experience: It was Friday (27/06/2025), I’m having terrible dry cough, hoarseness of voice, and lack of sleep due to itchiness of my throat. That was the 1st time using my insurance and I’m unsure if it’s eligible, at urgent care reception, the Filipino receptionist helped me to checked my eligibility, it is a huge help for me. When he confirmed my insurance eligibility, directly instructed me how to proceed to the consultation. The accommodation from registering as a walk in patient (1st time) happened smoothly followed by taking vital signs and finally seen by Dr Ruba Al Qedrah with thorough assessment and evaluation of my case. The dispensation of medication are well ordered and as well as the instructions. Now, I’m recovering. Thank you so much everyone
We are glad that you are happy with our service. We greatly appreciate you taking the time to leave a review.
Fantastic experience: I am completely satisfied with Mediclinic Al Noor Hospital specially Doctor Akram And Doctor Mohammad Barr Ali.
Alex, thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Mediclinic Al Noor Hospital. Dr. Akram and Dr. Mohammad Barr Ali will be delighted to know how satisfied you are with their care. Your kind words mean a great deal to our entire team.
Fantastic experience: I had the best experience with Dr. Katarina Harrison Tvarozkova, who took care of me throughout my entire pregnancy from the very beginning. I couldn’t have wished for a better doctor. She is extremely professional, kind, supportive, and always took the time to listen to me and explain everything clearly. I felt safe and confident under her care, and her calm and reassuring attitude made every appointment a positive experience. I am truly grateful for everything she has done for me, and I would highly recommend her to anyone looking for a knowledgeable and compassionate OB-GYN.
We are glad that you are happy with our service. We greatly appreciate you taking the time to leave a review. Your confidence in the service means a lot to our team.
Negative experience: I had a very disappointing experience at your hospital, especially with the dermatology department and Dr. Abeer. This department feels more like a cosmetic center rather than a dermatology clinic for actual skin diseases. I visited with my daughter who was suffering from a skin condition, and unfortunately, the doctor only prescribed cosmetic products for a child — and even then, the prescription was incomplete. I had to go back to the clinic again, only to find that the doctor wasn’t in her office. The receptionist falsely informed me that she was with another patient, but that wasn’t true. I waited a long time, and after all this, she prescribed yet another cosmetic product from a specific brand, which is not considered a medical treatment and, of course, was not covered by insurance. The reception staff were also unprofessional and unhelpful. One of them was even outside in a recreational area during working hours, and it was impossible to get any proper assistance. I strongly do not recommend this doctor in particular, or this hospital in general.
We appreciate you taking the time to share your feedback with us. We are disappointed to hear about your concerns and would like to address them directly. However, we may require additional information to locate your file in our system. As your Google username does not provide sufficient identifying information, we kindly request that you contact us at [email protected] to enable us to expedite the process. We will respond to you as soon as possible.
Fantastic experience: it’s just so heartbreaking and very sad knowing the relocation of the hospital. i hope they can stay here in khalifa street a bit longer. airport road is very far and it’s not accessible. i’ve been a patient of mediclinic al noor since 2015 and it’s been very accessible and easy to get an appointment but if it will relocate in airport road definitely i have to change to a more convenient and accessible hospital nearby city.
Thank you for your review and your loyalty to Mediclinic Al Noor Hospital over the last 10 years. We value and respect all our patients and completely understand that this move is disappointing for some of them. Although it is a little further, we do hope that you will consider transferring to Mediclinic Airport Road Hospital when the transition completes, and where we are developing a state of the art hospital facility for all our Abu Dhabi patients. We are also investigating transport options to assist patients in getting there.
Fantastic experience: We would like to sincerely thank Dr. Rimpi Datta for the outstanding care and support I received throughout my pregnancy and delivery journey. From the very beginning, Dr. Rimpi made me feel safe, respected, and fully supported. Her professionalism, deep knowledge, and calming presence gave me so much confidence during a very important time in my life. She patiently answered every question, explained every step clearly, and never made me feel rushed. During my delivery, her gentle reassurance and expert handling gave me the strength and peace I needed. I will always remember the kindness and dedication she showed—not only as a doctor but as someone who truly cares. Thank you, Dr. Rimpi, for being such an incredible part of this beautiful chapter in my life. You are truly a blessing to your patients. Thank you also to the Maternity ward Team and to Sister Jyoti.
Thank you for taking the time to leave your review! We are pleased to hear that you are satisfied with our service and appreciate your kind words.
Fantastic experience: Mediclinic is the best one to me and all the Doctors, nurses and staff they are friendly and helpful.. also the emergency department is the one
Negative experience: I don’t even know where to begin with my disappointment. I used to be a regular customer at Mediclinic Dubai and had high expectations when visiting mediclinic Al Noor Hospital in Abu Dhabi, given the same brand name. Unfortunately, the experience was nothing short of frustrating. The disappointment began with the unprofessional attitude of the staff and continued with the incredibly slow service. The washrooms were in a terrible state—filthy and reeking as if they hadn’t been cleaned in over a week. The lack of hygiene was shocking. Even worse was the pharmacy service. I had to wait for over an hour simply because the staff were more interested in gossiping than attending to customers. Their behavior was uncooperative and careless. This is not the level of service one expects from a healthcare facility. I strongly advise against visiting this hospital—it's disappointing, unhygienic, and disrespectful to patients' time and needs.
Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and are eager to address them promptly. To assist you better, we may need additional information to locate your file in our system. Since your Google username does not provide enough identifying details, we kindly ask you to contact us at [email protected]. This will enable us to reach out to you as soon as possible.
Fantastic experience: I feel the care while I am confined at mediclinic al nor hospital. All the hospital staff are caring and my ortho doctor ahmed maher is very good and kind.
Thank you for taking the time to leave your review! We are pleased to hear that you are satisfied with our service and appreciate your kind words.
Negative experience: I had a very upsetting experience with Dr. Ziad Al Saghir at urgent care. From the moment I walked in, his attitude was cold and dismissive. Instead of offering support or even basic respect, he made me feel stupid and ashamed for coming in — as if my concern wasn’t worth his time. No patient should be made to feel belittled or judged, especially in a medical setting where we go to feel safe and cared for. Regardless of how minor the issue may seem to a doctor, it was important to me, and I deserved to be treated with kindness. This was not only unprofessional but completely unacceptable. I truly hope the clinic addresses this behavior so no one else has to experience what I did.
We appreciate you taking the time to share your feedback with us. We are disappointed to hear about your concerns and would like to address them directly. However, we may require additional information to locate your file in our system. As your Google username does not provide sufficient identifying information, we kindly request that you contact us at [email protected] to enable us to expedite the process. We will respond to you as soon as possible.
Negative experience: I went there by 9:00 pm because I have abdominal pain and I needed to see a doctor, the receptionist in the internal medicine and GP section refused to let me wait for a doctor and told me doctor can’t accept more patients and sent me to emergency care, the receptionist in the emergency said I have to wait 1 to 2 hours to see a doctor. I don’t know what kind of people are working there, if someone is sick where are they supposed to go if not to a hospital!!!!!!
Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and are eager to address them promptly. To assist you better, we may need additional information to locate your file in our system. Since your Google username does not provide enough identifying details, we kindly ask you to contact us at [email protected]. This will enable us to reach out to you as soon as possible.
Fantastic experience: Amazing Doctors, Dr. Sengupta executed the whole procedure,smoothly and perfectly. Nurses are very helpful,special mention for Reyada,very helpful and works with her heart.
Thank you for taking the time to leave your review! We are pleased to hear that you are satisfied with our service and appreciate your kind words.
Fantastic experience: I'm so grateful to have had Dr. Rimpi Datta by my side throughout my entire pregnancy journey, from the early check-ups to the day I gave birth. Her expertise and reassuring presence made all the difference. She always took the time to explain things thoroughly and made sure I felt comfortable and confident every step of the way. When it was finally time to deliver, she was calm and supportive, making sure everything went smoothly. I truly couldn't have asked for a better OB-GYN. Thank you, Dr. Rimpi Datta for your amazing care and compassion!
Thank you for taking the time to leave your review! We are glad that you are happy with our service.
Fantastic experience: Dr Tamara at Mediclinic Al Noor is very thorough and helpful. We love her staff too
Fantastic experience: I just wanna extend my gratitude,Thank you so much to my Doctor, Dr Rimpi, for taking good care of me throughout my pregnancy & with caesarian delivery . She is an absolute blessing very kind person and I highly recommend her to any new mamas out there she is the best . believe me when I say with Dr Rimpi you are in the good hands thank you a million times over doc !! And of course to all the nurses they're very professional well trained, very friendly, and approachable they'd never failed to look after us my baby and I THANKFUL TO ALL OF YOU will never forget each one of you .Thank You.. That is why no regrets in choosing mediclinic ♥️ Love, Umm Jannah ❤️
Negative experience: Not a pleasant experience from the start I had an appointment at 10:00 am and was advised to come 30 minutes early to ensure a smooth registration and by 9:30 I was in a hospital but I can not say the same for the receptionist whom I waited till 10 am So, the start is not good even though I have not seen doctor yet
Thank you for sharing your feedback. Please be assured this has been passed on to the management of the facility who will reach out to you as soon as possible.
Fantastic experience: Dr. Hasan Moshtohry is one of the best internal medicine doctors I have encountered over the years. He is kind , calm and explains conditions clearly, ensuring that patients fully understand their health. I have been his patient for many years, and I trust him completely. His approach to treatment is marked by kindness, compassion, and respect. I highly recommend Dr. Hasan Moshtohry for his exceptional care and support.
We are glad that you are happy with our service. We greatly appreciate you taking the time to leave a review. Your confidence in the service means a lot to our team.
Fantastic experience: I can say that for the past 5 years that I am here in Abu dhabi, mediclinic al noor is always my hospital and in that span of time, they didn't dissapoint me. From customer service, urgent care, fast checkups
Julius, thank you so much for your wonderful review! We're delighted to hear that Mediclinic Al Noor has been your trusted healthcare provider for the past 5 years in Abu Dhabi. It's truly rewarding to know that our customer service, urgent care, and efficient checkups have consistently met your expectations. Your loyalty and trust mean everything to us.
Fantastic experience: Thank You Dr. Rimpi Dutta and Jhoti! I would like to express my deepest gratitude to Dr. Rimpi Dutta and her wonderful staff, especially Jyothi for the exceptional care and support I received during my wife pregnancy and delivery at Mediclinic Khalifa Street Abu Dhabi. From the very first consultation to the moment we welcomed our baby into the world, Dr. Dutta was calm, knowledgeable, and truly compassionate. She listened to every concern with patience, provided clear guidance, and made me feel completely safe and supported throughout the entire journey. Jhoti, her staff member, was equally incredible — warm, attentive, and always ready to help with a reassuring smile. Her presence brought so much comfort and made every visit a pleasant experience. Thanks to their expertise and kindness, the delivery went smoothly, and I felt empowered and confident throughout the process. I can recommend Dr. Dutta and her team highly enough to any expectant mother looking for world-class obstetric care in Abu Dhabi. Thank you for helping make such a life-changing moment so positive and memorable!
Junaid, thank you so much for sharing this wonderful review! We're absolutely delighted to hear about your positive experience with Dr. Rimpi Dutta and Jyothi at Mediclinic Khalifa Street Abu Dhabi. It's heartwarming to know that Dr. Dutta's compassionate care and expertise, along with Jyothi's warm support, made your wife's pregnancy and delivery journey so memorable. Your kind words about their dedication and professionalism mean the world to our team. Congratulations on welcoming your new baby, and we're honored to have been part of this special milestone in your family's life.
Fantastic experience: I appreciate so much how mediclunic emergency staff handled my case very fast well behaved professional staff, my appreciation to Miss Jona May, thanks to her so much about her kind care
Thank you for taking the time to leave your review! We are glad that you are happy with our service.
Fantastic experience: doctor farkd and her assistant mary Eslabon were absolutely amazing! They were very professional, kind, and made me feel completely comfortable throughout the entire visit. Thank you for the great care!”
Fantastic experience: I will highly recommend Dr.Irfan Khan rheumatologist at Mediclinic al noor hospital he always makes me comfortable and at ease with his expert knowledge and calm nature. Also thanks to his assistant Ms. Nahama the most approachable secretary of dr.irfan.
We are glad that you are happy with our service. We greatly appreciate you taking the time to leave a review.
Fantastic experience: We want to express our heartfelt gratitude for the exceptional care and support we received from mediclinic staff especially, to my OB-Gyn Dr. Rimpi Datta, during my labor and delivery. My extended gratitude to the assistance of Dr. Nabila, Midwife Julianne, Yara, Suhair and for nurse Teena (from maternity ward) and nurse Jyothi for their consistent assistance & friendly demeanor. Your expertise, kindness and dedication made a significant impact on our journey and lasting impression on our family. I was induced for labor due to the risk on my baby having IUGR Condition. I was well informed on the procedure to be done, so I have prepared myself physically & mentally. I am confident that I am in right hands, Whenever l have a doubt or clarification, I ask Dr. Rimpi and I am left satisfied with her answer as she always explain it so well. During the process of delivery, I am grateful to her and how she prioritize patient care. It took me a long hours of labor but they patiently wait, monitor me and the baby, weigh in every situation and maximize the chance to have a normal delivery. Thank you so much Mediclinic Team.
Thank you for taking the time to leave your review! We are pleased to hear that you are satisfied with our service and appreciate your kind words.
Negative experience: No resobnabilty for patent sepcailly walkin they accwpt you then u have to stay till mid night i spent almost tow hours and nurse and register peson said we dont dont know eavh one of them ask me speck to other one Gastroenterology Clink also nurse said u will enter after 4 patient and doctor took more than 5 maybe they are not following the que quality and peatient treatment is Zero
Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and are eager to address them promptly. To assist you better, we may need additional information to locate your file in our system. Since your Google username does not provide enough identifying details, we kindly ask you to contact us at [email protected]. This will enable us to reach out to you as soon as possible.
Fantastic experience: I appreciate the dedication of Dr. Antolin on his work. Dr. Antolin is an exceptional doctor. He takes the time to listen, explains everything clearly, and genuinely cares about patients. I felt comfortable and well-informed throughout my visit and he will undoubtedly assess/evaluate you. Highly recommended Dermatologist here in Abu Dhabi, to anyone looking for a compassionate and knowledgeable physician, choose Antolin C. De Leon Jr.
Fantastic experience: I recently visited the emergency department at Mediclinic Al Noor Hospital, and I was impressed by the outstanding care I received. The staff was incredibly professional, and the facilities were clean and well-organized. I would like to extend a special thank you to Nurse Bhavith for his exceptional service and compassionate care. He was attentive, kind, and ensured I was comfortable throughout my visit. Highly recommend this hospital for anyone in need of urgent medical attention!
We are glad that you are happy with our service. We greatly appreciate you taking the time to leave a review. Your confidence in the service means a lot to our team.
Negative experience: Till this day the trauma caused by Dr. wafa from OB is still fresh in our mind, whoever is considering her or u der her care we stringky advise run! She is not good at all! My sister who gave birth under her care almost lost the baby. Why? She had to finish her clinic hours, roam around to chitchat while my sister lays down fully dilated for 5hours! The baby ended up staying in the NICU for 5 days since she contracted pneumonia for staying too long in the birth canal! The baby pooped inside the stomach already! We came to dr wafa several times pleading for her to deliver the baby she said she will wait till the baby start crowning! My sister is a first time mom doesnt know bow to push as a doctor she should have been there to guide her but no! She has to do God knows what else! She took away the beauty of giving birth to a child when the baby had to be revived, when the baby had to stay in the NICU! So please do yourself a favor and stay away from dr wafa or this hospital!
Ester, Thank you for taking the time to share your feedback. We sincerely regret any issues you've experienced and are committed to resolving them promptly. To assist you further, please contact us at [email protected] with any additional details. This will help us address your concerns without delay.
Positive experience: Since the change of the clinics registration team, registration became sometimes unorganised, so you can easily loose your turn if you you are not paying attention.
Ahmed, Thank you for taking the time to share your feedback. We sincerely regret any issues you've experienced and are committed to resolving them promptly. To assist you further, please contact us at [email protected] with any additional details. This will help us address your concerns without delay.
Fantastic experience: We’re truly grateful for Dr. Mohamed Lofty Eldawy! He is always energetic, attentive, and ready to help. He gives excellent advice, listens patiently to our concerns, and responds quickly whenever we reach out. His dedication and care give us peace of mind as parents. Thank you, Dr. Mohamed, for always being there for our little one!
Anne, thank you so much for your wonderful words about Dr. Mohamed Lofty Eldawy! We're delighted to hear how attentive and caring he has been with your little one. It's truly heartwarming to know that his dedication and quick responses have given you such peace of mind as parents. We'll be sure to share your lovely feedback with Dr. Mohamed.
Fantastic experience: Today I went to emergency's-department, the nurse soniya babu was in duty, the professional treatment and kindness I met has led me to write this . Special thanks for Dr
Eatzaz, thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that Nurse Soniya Babu provided you with such professional and kind care during your visit to our emergency department. Your recognition of our team's dedication means the world to us. We're grateful you chose Mediclinic Al Noor Hospital for your care.
Fantastic experience: I had a great experience with Dr. Ayman Rashed. He was professional, friendly, and thorough during my visit for eye burning. He diagnosed me with dry eye and prescribed some medications and my symptoms improved quickly. Highly recommend!
John, thank you for your fantastic feedback about Dr. Ayman Rashed! We’re delighted to hear that he provided you with professional and thorough care for your dry eye condition. It's wonderful to know that your symptoms improved quickly. Your recommendation means a lot to us, and we look forward to serving you again at Mediclinic!
Negative experience: The Pilipino in the urgent care the one who rate the patient are so rude! I was so sick and he didn’t even take it seriously cuz he decided that I am there just to take “sick leave” he didn’t even ask me what you feel he just said “you have work tomorrow? Are you here for sick leave?” Even if I am there for sick leave it’s not your job, your job is to see what my real issue is. I was un able to talk so i said I don’t know how i feel, and he sent me to wait for one hour cuz it’s not a priority. I left after this without even waiting to take any care. If you are not dying don’t bother to go there they will not fake it seriously unless you’re almost dead from sickness.
Ray, thank you for taking the time to share your feedback. We sincerely regret any issues you’ve experienced and are committed to resolving them promptly. To assist you further, please contact us at [email protected] with any additional details. This will help us address your concerns without delay.
Fantastic experience: I was seen by Dr. Yasmeen Tabash for flu symptoms, and she was truly excellent. She listened attentively to all my concerns and provided clear, detailed explanations and thoughtful advice. I highly recommend her! she’s knowledgeable, compassionate, and makes you feel genuinely cared for throughout the consultation
Mona, thank you for sharing such kind words! We are delighted to hear that Dr. Yasmeen Tabash provided you with attentive and compassionate care. Your recommendation means a lot to us.
Fantastic experience: Excellent Care and Professionalism I had a very good experience during my visit. The nurse who recorded my vital signs was courteous and professional, and Dr. Awad Abbas truly stood out for his exceptional care. He took the time to listen attentively to my concerns and provided clear, appropriate treatment. I felt heard and well taken care of throughout the visit. I would like to commend both the nurse and Dr. Abbas for their excellent service. Highly recommended!
Jessica, thank you for your kind words! We’re so pleased to hear that your experience with our nurse and Dr. Abbas was positive. Providing attentive and professional care is our top priority, and your feedback motivates us even more.
Fantastic experience: I would like say my gratitude and appreciation to the hospital where my first delivery happened It was a wonderful experience through out my pregnancy journey, I met the doctor Saumitra referred by my friend, when we met him first time it self we were feeling that he was sent to us by god to guide us in right path. He was like our guardian angel, His knowledge his experience and the love he sawed to us it made us very much comfortable during this 8 month of journey , he was just perfect doctor for my delivery ✨ I been consulting with multiple doctors right after our marriage but we were blessed to consult with doctor Saumitra, The most amazing part it was a normal delivery. Thank you so much for Mediclinic management for having such wonderful doctor, and nurse Ruwena
Fantastic experience: Dr.Rimpi Datta was one of the Best OB GYNecologist in Mediinic Al Noor Hospital,HIGHLY RECOMMENDED! ❤️She is my Doctor in my first born 2018, and this year 2025 I deliver a baby again(Both normal delivery) ,i still choose her to be my Doctor ,even though pregnancy is not an easy Journey ,the pain ,the labor and everything in between , i went smooth with the help of Dr.Rimpi I made it again into normal delivery, she encouraged me that I can do it , i can do my best,she monitored everything for me and the baby since day one,Dr.Rimpi will not treat you just as a Patient,But she will treat you as a FAMILY !❤️ To Dr. Rimpi Thank you so much from the bottom of our hearts for taking such good care of us during and after the pregnancy as well as the delivery!Because of your care and compassion and great knowledge in your Profession, it gave us peace of mind towards the special day of our lives as parents. Thank you for helping deliver the most precious gift of our life!!” God bless You Doctor!❤️Thank you also to Miss Jyothi- The most approachable Secretary of Dr. Rimpi. Her smiles bring good vibes to us. To all the Staff of Mediclinic Al Noor Hospital,doctors,nurse,midwife thank You for taking care of us. Keep it up! May God bless us all!❤️
Catherine, thank you so much for sharing such a heartfelt review! We're thrilled to hear that Dr. Rimpi and our team made such a positive impact on your journey. Wishing you and your family all the happiness and health!
Negative experience: I just came out from an appointment with Dr. Antolin Jr. De Leon. And will never do it again the doctor had very bad attitude and has no communication skills at all! Will not be dealing with this hospital anymore!
Ahmad, Thank you for taking the time to share your feedback. We sincerely regret any issues you’ve experienced and are committed to resolving them promptly. To assist you further, please contact us at [email protected] with any additional details. This will help us address your concerns without delay.
Fantastic experience: Dr, Ahmed Hamouda one of the best Internist in Abudhabi , May be in All UAE , I recommend him for any patient have chronic illness, I visits many doctors in Abudhabi to control my blood sugar, only him , give my the best medication with less side effects, control my sugar , make my life more happy, good dealing, He know how to treat the patient. Thanks Again Dr, Hamouda
We are glad that you are happy with our service. We greatly appreciate you taking the time to leave a review.
Fantastic experience: High Quality care, have valet parking, friendly staff, nurses and doctors are very approachable and pharmacy has quick dispensing of medicines. Have a nice cafe and waiting area. Happy to upgrade our insurance for Mediclinic. I have trauma with other hospitals now, and glad that the exceptional service in Mediclinic never changed. Thank you and please continue the good care.
Thank you for taking the time to leave your review! We are glad that you are happy with our service.
Negative experience: Disappointing Emergency Experience One day, I was feeling very unwell and went to the emergency department seeking urgent medical attention. Unfortunately, the reception staff did not take my condition seriously and asked me to wait. I ended up waiting for around 30 minutes without any clear communication or action. Feeling disappointed, I requested my Emirates ID back and left. I then went to another Hospital, where I was seen immediately as i was about to get a heart attack as i am experiencing a continously panic attacks and received the care I needed. The experience was disheartening, especially in an emergency situation where timely attention is critical.
Ahmed, Thank you for taking the time to share your feedback. We sincerely regret any issues you’ve experienced and are committed to resolving them promptly. To assist you further, please contact us at [email protected] with any additional details. This will help us address your concerns without delay.
Negative experience: They have the worst reception staff ever. Rude, inconsiderate and incompetent. Although they have very good doctors, the staff would make your visit miserable. I had bad experience over multiple counters in lab, pedia clinics, ophtha and others.
We appreciate your feedback. Comments like yours are essential to improving the services we provide. If possible, we would like to hear more about your experience. Please contact us directly at [email protected] so we may identify your file and investigate it further.
Fantastic experience: I have a phobia of needles and was extremely nervous, but Nurse Jonah was incredibly kind, patient, and calming. She went above and beyond to make me feel safe and comfortable. Truly one of the best nurses I’ve ever met.
We are glad that you are happy with our service. We greatly appreciate you taking the time to leave a review.
Fantastic experience: I had the pleasure of being seen by Dr. Allaeddin Beni, a specialist in Orthopaedics, for a severe trigger finger issue. From my very first appointment, I felt confident in his expertise. He administered an injection during the visit, and Alhamdulillah, I am already experiencing significant improvement. Dr. Allaeddin Beni is not only highly skilled but also has a great personality—kind, attentive, and genuinely caring. I’m very grateful for his treatment and would highly recommend him to anyone in need of orthopaedic care.
We are glad that you are happy with our service. We greatly appreciate you taking the time to leave a review. Your confidence in the service means a lot to our team.
Negative experience: We met Dr Saumitra Sengupta for a Ultra sound scan...we have to mention the Doctor was so ARROGANT . Before we visit his room he checked rhe previous consulting and made up his Arrongant mind with a fixed Answer. We shared our concern that there was a previous history three times. He did not listen to it and moreover said I will do the scanning but will not share the report. we thought of walk away from the room but due to his Seniority and age we did not do so. He has charged from the insurance but did not explain Needless to say when I shared the experience with a friend. He had a similar experience with the Doctor...Which shows he is doing this to most of the patients. Very poor Doctor if there is ZERO rating I would prefer to give same rating. I Am writing this experience just to share to other patients to take informed decision I think Doctor should be given training to
Fantastic experience: My experience at Medclinic Al Noor Hospital was amazing thanks to Dr. Alain Chalhoub and Dr Katarina Tvarozkova for their patience and being so caring and kind in explaining my condition in details and being by my side and my baby's side every step of the way
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Negative experience: One of the worst experiences that I’ve ever had in hospitals , i came at 12 midnight suffering from extreme fever and cold , they kept me waiting and they let others who came late after me to be prioritized with the same condition ( fever and cold ) the nurse Jose he seemed nice at the beginning and turned out to do like this afterwards, because when i asked the receptionist about how they are prioritizing people he told me its the nurse decision. Hope that next times people will be treated equally and thanks.
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Positive experience: There are similar room numbers no one guid here twice entered in wrong rooms. There is no water in dispenser. Dr. Is perfect but no one care where to go and which room need to do next check up. It's like careless or not interested.
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Fantastic experience: A note of thanks. Good service provided by hospital staff, doctors, and nurses. Special thanks to Dr. Katarina Tvarozkova of OB/GYN for taking care of me from pregnancy until labor and delivery. She was very gentle and patient. Also, she managed to instruct every detail during labor and delivery which keeps me at ease and just trust that I’m in good hands. Truly, one of the best OB-GYN doctors here in the UAE.
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Fantastic experience: If more doctors were like Dr. Musa, we’d all be in better shape. He’s incredibly patient, truly listens, takes notes, asks the right questions, and connects everything with care and precision. I’ve never felt more understood and looked after. Highly recommended, especially for any stomach-related issues. Thank you Dr. Musa for being who you are!
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Negative experience: I want to take an appointment urgently they told me no appointments available for two months just because of my insurance.. when i called from another number different insurance they give me appointment tomorrow.. they only care about insurance its NOT a healthcare facility
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Fantastic experience: Excellent people Dr Ammar Kutaiman and his team, the nurses, the admin. All professional and kind
Negative experience: I had a very bad experience in this hospital i was so sick , i went to check up on. After they took my blood the doctor told me a wrong diagnosis he told me i had blood cancer I almost passed out because of that and instead to pay attention to me he referred me to Cleveland claiming they will take good care of me i went to Cleveland after series of tests they said i was ok i still when to another hospital just to be sure and the doctor there also confirmed i am fine that i just need to drink more water my point is why will a qualified doctor give a diagnose he is not sure of my whole family was in shock and depressed this is very bad they should pay more attention to their patients this very bad for a hospital
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Positive experience: I had a great experience today in 9th floor with a stuff MOHAMMED ALHASHMI. He handled my family specially my mother old women with respect and care . A thing that i never had with this hospital ever always bad behaviour.. but today i saw MOHAMMED ALHASHMI the best and exceptional staff. i hope the management follow his lead .
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Negative experience: As usual, you wait for ever to see the doctor. Totally disorganized. I understand that delays happen when the clinic is busy but when you witness the disorganization is lead to longer wait then this is a problem.
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Negative experience: Too much delay in pharmacy. System was not working one day other day as per staff delay in approval. No facility of home delivery of medicines like other pharmacies are having.
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Fantastic experience: Best staff ever ❤️ special thank to the amazing reception team on floor 7 , both Mr. Mohammed Elhashmi ,and Ms. Zukaa .
Dear Safwan, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience with our amazing reception team on floor 7. A special shoutout to Mr. Mohammed Elhashmi and Ms. Zukaa for their exceptional service! Your kind words inspire us to continue providing the best care possible. We truly appreciate your support and look forward to welcoming you back to Mediclinic!
Fantastic experience: Thank you so much for your kinds and help I visited the emergency and Jona was amazing very helpful and friendly she was funny and professional too thank you god bless you
ola essam, thank you for your wonderful review! We are so glad to hear that Jona in the emergency department was amazing, helpful, friendly, and professional. We'll be sure to pass on your kind words and appreciation!
Negative experience: Call center giving appointments. But no one follows the appointment time. Had to wait for an hour + Although i came to the appointment on time. And receptionist is surprised that we are asking about why aren’t you guys following the time given to patients. This experience happened in the dermatology department. Very very very bad experience. Dealing with people’s time as if it is worthless. Big disappointment
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Fantastic experience: A Wonderful Experience with Ob-Gyn Dr. Katarina – A Rare Gem! My pregnancy and delivery journey with Dr. Katarina was truly exceptional. From the very beginning, she was incredibly supportive, kind, and attentive. She’s not just a doctor—she’s a great listener and an outstanding communicator, which made me feel safe, understood, and cared for every step of the way. Dr. Katarina’s patience and calm presence were exactly what I needed, especially during the most emotional and important moments of my pregnancy and delivery. It’s clear she truly knows what she’s doing—her confidence and expertise gave me complete trust in her care. I wholeheartedly recommend Dr. Katarina to any woman looking for a compassionate and skilled doctor. She is a rare find, and I feel so grateful to have had her by my side during this unforgettable journey.
Positive experience: I was treated good by the doctor and the nurses. Only the pharmacist that assisted me, she was a bit rude. I understand coz maybe she is tired but i hope she can still explain coz that is her job. Not explain sarcastically.
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Positive experience: If the cleaning of the hospital especially the toilets became better i will give 4 stars. And if the receptionists and nurses deal with the patients in nice way and smile i will make it 5 stars.... the photos from 3 different areas
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Fantastic experience: I would like to share my heartfelt gratitude towards Dr Alain Chalhoub.OB-GYN, because of his professionalism and great smiles, we felt like we were in good hands and that gave us peace of mind, We are so grateful to you for making a very difficult time in our lives so much more bearable. We had a great experience in your care together with your assistant Nurse Sarah. Your impact goes beyond what medicine alone could achieve, my child is very fortunate to have been born through your hands. No enough words can express how grateful I am, but just continue to be a blessing to others through your profession,plus mediclinic hospital at large ✨️ I would really recommend him to all my friends Be blessed Dr Alain Chalhoub for the great work
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Fantastic experience: We would like to extend our appreciation and thank you to Dr. Katarina for giving the best care possible for our family. She's a great OBGYN, very lovely to talk to, her voice is very reassuring, you will not feel anxious. The moment you step inside her room until you leave, you really feel that you are in good hands. Also to her assistant nurse, thank you big-time! On and post CS, Dr. Katarina been great - making sure everything went well and we were okay esp mommy and baby. And to maternity ward nurses, thank you so much - to Ate Teena and the team, thank you! Thank you! We feel very at ease under your care. This is our 2nd delivery with Mediclinic Al Noor and always been given the utmost care possible. To Dr Katarina and the rest of the nurses and care providers - thank you so much! Lots of love for you all! ❤️
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Fantastic experience: I wish to share my latest experience during a visit to Mediclinic Al Noor Hospital for a checkup as I was worried upon my condition. I was throughly attended with all due care and compassion since registering at the reception desk until me leaving the pharmacy at check out. The nurse and doctor were always attentive and provided all necessary information and comfort during the checks. Finally, nothing serious but felt as priority during throughout the visit. Thank you!
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Fantastic experience: This message for Dr. Katrina :I just wanted to express my deepest gratitude for the care and support you provided during my time at the hospital. Your kindness, patience, and professionalism made a big difference in my recovery, and I truly appreciate everything you’ve done.
Fantastic experience: I tried to remember a mini negative experience but I didn't have any.. I really like this hospital and it is the best to me.
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Fantastic experience: My experience with dr Katarina Harrison is an excellent journey before getting pregnant until near to delivery She is very well educated to answer all my questions and support me Best doctor and best journey
Thank you, Aya M. Abdelhafez, for your wonderful feedback! We’re thrilled to hear about your excellent journey with Dr. Katarina Harrison throughout your pregnancy. Her knowledge and support are invaluable to our patients. We appreciate you taking the time to share your experience, and we wish you all the best as you approach delivery. If you have any further questions or need assistance, please don’t hesitate to reach out.
Negative experience: Extremely Disappointing Experience – Worst Customer Service Ever If there were an option to give zero stars, I would. My recent interaction with Mediclinic’s hotline was one of the most frustrating and unprofessional experiences I’ve ever had with any medical facility. I called simply to request a call back, as my boss had already emailed the doctor her son’s test results. Instead of assistance, I was met with complete indifference. The representative, Mr. Ahmad Aljayari, was not only unhelpful but outright rude. His tone was impatient and dismissive from the start. I have a minor hearing issue, and when I politely asked him to repeat what he said, he responded with irritation and even raised his voice at me. That is entirely unacceptable, especially for someone in a customer-facing role in a healthcare setting. This level of service is appalling and reflects very poorly on Mediclinic as an institution. If you have any alternative clinic to contact, I strongly urge you to do so. It’s no surprise they only have a 3.8-star rating — and frankly, even that feels generous based on this experience.
Thank you for taking the time to share your feedback. We sincerely regret any issues you’ve experienced and are committed to resolving them promptly. To assist you further, please contact us at [email protected] with any additional details. This will help us address your concerns without delay.
Fantastic experience: I just wanted to take a moment to thank Dr.Rimpi Datta for the exceptional care she provided during my pregnancy and especially during my cesarean delivery. Your professionalism, skill, and calm presence made a huge difference during a time that could have felt overwhelming. I’m grateful for how smoothly everything went and how well you communicated throughout the process. Both baby and I are doing well, and I truly appreciate all that you and your team did to ensure a safe and healthy delivery. Thank you again for your dedication and support. You’re the best
Thank you so much for your heartfelt review, Melinda! We’re delighted to hear that Dr. Rimpi Datta provided you with exceptional care during your pregnancy and cesarean delivery. Her professionalism and calming presence truly make a difference, especially during such an important time. We are thrilled that both you and your baby are doing well. Your kind words about her and the entire team mean a lot to us. Thank you for sharing your experience, and we wish you and your family all the best!
Fantastic experience: Very accomodating, approachable the staff and doctors. The place was so clean and very quick .
Fantastic experience: I recently visited Dr. Mohamed Lotfy for an ENT consultation, and I was thoroughly impressed with the entire experience. From the moment I walked into his clinic, I felt at ease. Dr. Lotfy is not only highly knowledgeable in his field, but he also takes the time to explain everything clearly and patiently. He listened carefully to my concerns, conducted a thorough examination, and provided a treatment plan that was both effective and reassuring. What stood out the most was his genuine care for his patients and his calm, professional demeanor. Thanks to his expertise, I saw significant improvement in a short period of time. I would highly recommend Dr. Mohamed Lotfy to anyone in need of an experienced and compassionate ENT doctor.
We are glad that you are happy with our service. We greatly appreciate you taking the time to leave a review. Your confidence in the service means a lot to our team.
Negative experience: Mediclinic hospital is one of the best hospital i always go i even did my eye surgery two months ago with One of the best Doctor, Dr hassan..but today i have a very bad experience with the Arabic lady at the reception, at first i was trying to book an appointment online but it was delayed so i decided to do walk in, to see dermatologist Doctor since i couldn’t wait, as soon as i got there, i spoke with the receptionist, she didn’t understood what i was saying, and the other lady ask me what do i want in a rude manner and i said i want to book an appointment for dermatologist but in way she responded to me i see it not professional at all. She said all doctors are fully booked and it want be possible for me today because it only two Doctors on duty i should have book an appointment a week ago not now, i try to explain to her but she instead ignored me and keep talking to the other Arabica lady, so later i ask her to booked me i will wait but i later decided not wait so i went back got my Emirate ID and left…Such rude and disrespectful, Arrogant people shouldn’t be working in the hospital, i don’t know her name, but she has a huge weight, I went there around 2pm
Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and are eager to address them promptly. To assist you better, we may need additional information to locate your file in our system. Since your Google username does not provide enough identifying details, we kindly ask you to contact us at [email protected]. This will enable us to reach out to you as soon as possible.
Fantastic experience: I like the hospital very professional staff. Especially the emergency staff directors and incharge they helped me previously when I have an issue and special thanks to Dr Hassan and his assistant in opthalmology very kind professional highly skilled doctor.
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Fantastic experience: Dr CHarbel mussalam , i cant find enough worlds to thank you for your care and support , after suffering all this pain , i am finally relieved , dr Yonis from surgery was like one of my family , very caring and always present , dr MOyaed from anaesthesia, helped me lots to overcome my fairs and was, and visited me after the Operation, surgical word nurses very loving and caring Thanks again from the heart to DR CHarbel.
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Negative experience: Very disappointing experience with gastro reception staff .I had an appointment with Dr. Hala on *8/4*, but mistakenly showed up a day early. Since I was already at the hospital, I asked to be seen as a walk-in. *The receptionist, Zukaa, refused to register me*, stating a two-hour wait—which I accepted. I informed her I’d visit the dental department in the meantime, yet she still refused to register me, insisting I come back *after* finishing at dental. This made no sense, as it would delay things further !!! At least I would be listed in the queue!! Later doctor might get busier more walk in will show up and I won’t have a chance at all!!!!!!! Zukaa was *rude, dismissive, avoided eye contact*, and made me feel unwelcome. When I asked for a supervisor, she told her colleague to “get her supervisor before I call security.” This felt more like a threat than assistance, which is unacceptable in any healthcare setting. Her colleague then told me to “go to floor 11,” with no further support. I came seeking medical care, not hostility. Thankfully, Dr. Ghassan was excellent and addressed my health concerns well. But once I’m done with his follow-ups, *I won’t return to this facility* because of this unprofessional behavior. *Patients deserve respect, not resistance.*
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Fantastic experience: One of the best healthcare experience. No doubt about the facilities but all the members of the Team from the doctors to the ground staffs, my deepest appreciation to the care that everyone who are in need of healthcare deserve to experience. From Dr. Ferras of Opthalmology who made my vision returns back for two days, the Team headed by Dr. Dalia, the gentle touch of Dr. Mutaza for the biopsy sampling, Dr. Ammar the "Richard Gere" who is so calm and confident, the nurses started with Kris, Cruzat, and forgive me for not getting or forgetting the names, the nurse who made me returns back to composure, the strong and understanding nurse who brought me to biopsy, and most caring nurse who fixed my smooth discharge who made my last day a blessed one; words are not enough to thank all of you. Hoping that this review will somehow uplift your morale to continue your good service despite the risk you are facing everyday. This is one of the things I knew how to return back by recognizing your exemplary and committed dedication of providing excellence in healthcare. Kudos Mediclinic!
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Fantastic experience: I'm a very grateful and thankful to this Hospital, to there obgyn department from from the Doctors down to the gruads and even to the Cleaners, they really help us during the tough time of my wife's pregnancy! Special shout out to Dr. MOHAMED ELLAITHY he really took a excellent care to my wife and to our twins!!! I will never forget them all forever thanks ang may God return all the blessings that you extend us.
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Negative experience: Highly disappointed from Dr fadel shabeb. Very unprofessional behavior with the Mediclinic patient I will not recommend this doctor at all. I made complain in Mediclinic still there is no response from management.
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Negative experience: Unfortunately it's less likely to find a good doctor who show care.. Reception staff are usually rude and my experience in the pharmacy was terrible never gonna use it again
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Fantastic experience: Stellar patient experience each time, every single time! Excellent care, extremely polite and well-mannered staff and a very clean, brilliantly-managed hospital!
Negative experience: One star is too much for the bureaucracy at it's worst shape simply it's my mistake to go back after 4 years of not going there NOT RECOMMEDED AT ALL unless u you to get you blood pressure high
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Fantastic experience: Very big thanks to Dr Enji, pediatric dentist who is very professional and friendly to kids.highly recommended
Dear Safa, Thank you for taking the time to share your positive experience with Dr. Enji at Mediclinic Middle East. We are so glad to hear that you found her to be professional and friendly, and that she was able to provide excellent care for your child. We appreciate your recommendation! Thank you again for your feedback.
Fantastic experience: I referred to the cornea specialist, Dr. Ayman Rashed from Ophthalmology, after realizing that I had a specific condition on the cornea called keratoconnus. He was able to quickly diagnose the severity of the situation and within less than a week I was doing a cross-linking procedure, which will now strengthen my cornea to prevent it from getting worse. The procedure was very scary, since it involves pointing a blade at my eyes, but Dr. Ayman was very positive throughout all of it and kept talking to me so that I could be distracted. My eyes are now healing smoothly and comfortably. The doctor has been very kind with his time during my recovery, checking in with me via Whatsapp and being empathetic and reassuring in our follow-ups. Dr. Ayman and all the staff at Mediclinic have been very kind and all my consultations have been efficient, including the valet parking on the street.
Fantastic experience: Just a few hours after arriving to Abu Dhabi my 7months old son got really sick with high fever and a worrying condition. We were referred to Al Noor via our travel insurance. I really thank Doctor Thana Karaut who was not only compassionate and empathetic but also truly recognized my worries. I would also like to thank the nurses and lab staff who managed to get blood and urin tested in no time and did an extra effort to get us comfortable while the baby was crying from pain and exhaustion. I realy appreciate the excellent treatment and care given! Thank you again..finally we can enjoy our vacation.
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Fantastic experience: These 5 stars are for Dr. Ashwaq Alhmoudi. A very special thanks to you, doctor, for your professionalism, kindness, and caring. You are a real human being a doctor that we really need in our life.
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Fantastic experience: I am very happy to share our great experience with the hospital. The doctors and staff are all dedicated to their work, friendly and informative. Special thanks to Dr. Mohamed Eldawy and the NICU team for taking care of my baby. Thank you so much.
Dear Jaenarose, Thank you for sharing your wonderful experience! We're so happy to hear that you had a great experience at our hospital and that you found our doctors and staff dedicated, friendly, and informative. We truly appreciate you recognizing Dr. Alain and the maternity ward team. We will be sure to pass along your gratitude to them. Thank you again for choosing Mediclinic! Kind regards, Mediclinic Middle East Team
Fantastic experience: I would like to say thank you so much to my OB provider (Katarina Tvaroskova) who took good care of me very much and I felt assured that me and my baby is in safe hands. She is the best OB/Gyne Provider i consulted to . She listens to my concerns and always giving me the best care that I need.
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Fantastic experience: I am really very thankful to Dr.Manjiri ENT. Since 2 years for me and my family if any medical issues we are going to her.She is so kind so dedicated doctor.2 month before I have bad breath from my mouth she told me to do CT I done surgery with Dr.Manjiri,now I have no more issues .Really I am very happy with Dr.Manjiri she is more professional and dedicated.
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Fantastic experience: We are incredibly grateful for Midwife Julian and the amazing support she provided throughout our baby’s delivery. From the very beginning, she made us feel comfortable, informed, and confident. Her calm presence, expertise, and encouragement helped us through every step of the journey. During labor, she was attentive, patient, and reassuring, ensuring both mom and baby were safe and comfortable. Her genuine care and professionalism made the entire experience so much smoother. We couldn’t have asked for a better midwife, Thank you for everything!
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Positive experience: I went to mediclinic pharmacy today to take medicine prescribed from other hospital everything went well but i need to come back 3x due to insurance problem and diagnosis which is i understand the pharmacist is explaining well regarding the problem that i need to take the original print out of the prescription they are not accepting the one sent via email. When i return with my print out prescription with me and ask again a number for the queue one man called me from the ticketing number told that the medicine is not available.. i told him how come? I went yesterday and today they sent already approval he said yesterday the medicine is available today already finish. I told him how? 10 mins ago i speak to counter number 4 ang he is just asking for print out prescription then he said okey go to counter 4. When i went back to counter 4 everything went well the insurance approved the medicine and took the medicine with me..how sad that when he saw the prescription from outside he said that the medicine is not available without checking.
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Fantastic experience: I visited Urgent care Dr.Emad, Nurse Jona and Chithra were all amazing.We received wonderful service.The Team is amazing!
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Fantastic experience: Mediclinic Alnoor is recommended health care centre in Abu Dhabi. It is located in central location, all specialties are available, excellent level of service.
Positive experience: I visited ophthalmology department and everything went smooth starting online reservation, parking at facility and doctor treatment. The only comment I have is related to the pharmacy where I had to wait for long time and the provided number of seats were not enough and no sufficient screens to monitor your turn in the waiting area. Next time I would rather ask for the prescription and buy the medicine from different pharmacy.
Dear Hatem, Thank you for sharing your experience with us. We're pleased to hear that your visit to the ophthalmology department at Mediclinic went smoothly, from the online reservation to the doctor's treatment. We appreciate your feedback regarding the pharmacy. We understand that waiting times can be frustrating, and we apologize for the inconvenience you experienced due to the limited seating and screen visibility. We are actively working to improve the pharmacy experience for our patients. We appreciate you bringing this to our attention and hope that you will consider using our pharmacy again in the future as we implement these improvements. Thank you again for your feedback!
Fantastic experience: I had an exceptional experience with Nurse Jona May at the Urgent Care department of Al Noor Hospital. From the moment I arrived, she was incredibly professional, kind, and attentive. Her warm and reassuring demeanor immediately put me at ease during a stressful time. She was not only efficient in providing care but also showed genuine compassion, making sure I was comfortable and well-informed throughout the process. Her dedication, patience, and gentle approach truly stood out, and it was evident that she cares deeply about her patients
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Negative experience: Weird emergency staff and poor service as i visited with ankle sprain and waited for 2 hours and they said emergency bed not available and no one able to attend after spending 2 hour and then said no orthopedic doctor available and the front desk staff sent to 11 floor and no one available there and then they send me to 5th floor and duty manager not available there. Such a disgusting attitude and behavior from staff that the Front desk officer / lady can't communicate in English
We appreciate you taking the time to share your feedback with us. We are disappointed to hear about your concerns and would like to address them directly. However, we may require additional information to locate your file in our system. As your Google username does not provide sufficient identifying information, we kindly request that you contact us at [email protected] to enable us to expedite the process. We will respond to you as soon as possible.
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