
Thumbay Dental Hospital

Information about Thumbay Dental Hospital
Opening hours
- sunday: 9h-21h
- monday: 9h-21h
- tuesday: 9h-21h
- wednesday: 9h-21h
- thursday: 9h-21h
- friday: 9h-21h
- saturday: 9h-21h
The Thumbay Dental Hospital has a total of 38,000 square feet area with 60 dental chairs. It is the most advanced dental hospital of the region.
We are located in Thumbay Medicity, which also has the region’s leading medical university, healthcare spa, restaurants, premium coffee shops, state-of-the-art modern physical therapy and rehabilitation hospital and a 350-bed academic hospital – the region’s largest private academic hospital.
Our comment from AE Dental Clinic about Thumbay Dental Hospital:
Thumbay Dental Hospital is widely recognized for its exceptional dental care and a strong commitment to patient satisfaction. Many clients commend the hospital for its highly skilled professionals who provide a gentle and comforting approach during treatments. Some highlights from patient experiences include:
- Dr. Nandita Sood has garnered praises for her thorough care and ability to communicate effectively, making patients feel at ease during their orthodontic treatments.
- Dr. Panchami is noted for her calming demeanor and expertise, ensuring a pain-free experience for her patients.
- Patients have expressed gratitude toward Dr. Kerolos for his compassionate care, particularly highlighting his capability to make dental treatments comfortable and stress-free.
- Thumbay Dental Hospital is praised for its immaculate facilities and friendly support staff, making each visit pleasant.
- Both of the leading dentists, along with the entire supporting team, contribute to a welcoming environment that fosters confidence in their patients.
Overall, the thumbay Dental Hospital aims to provide top-notch dental services with a focus on patient comfort and satisfaction, making it a preferred choice for many looking for quality dental care.
Services and Treatments
Thumbay Dental Hospital: Reviews
Fantastic experience: Good doctor Nisha very kind and helpful
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Fantastic experience: I was afraid to do my teeth but Dr.kerolos did it and I didn’t feel anything it was fast and smooth
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Fantastic experience: I always prefer to go to Thumbay dental hospital, I want to visit to my dentist Dr Danavanthi as from 2 to 3 days feeling pain in my teeth but unable to get appointment, the only appointment available after a weak, there should be spaces for emergency as it’s too much pain and I have taken pain killers, only for treatment with my doctor.
Thank you for your feedback, Abid. We're so glad to hear that you prefer Thumbay Dental Hospital and Dr. Danavanthi. We understand how important it is to get timely care, especially when you're in pain. Please reach out to our team directly to discuss emergency appointment options. Your comfort and health are our top priorities!
Fantastic experience: Immaculate service wonderful very fast great staff, especially staff named Sheikha the best and the most wonderful person I ever met in my life made me want to stay in the hospital
Thank you, Omar, for your wonderful feedback! We're thrilled to hear that you had an immaculate experience and that our staff, especially Sheikha, made such a positive impression on you. We aim to provide the best service possible, and your kind words mean a lot to us. Looking forward to seeing you again!
Fantastic experience: I just wanted to thank dr.Nandita for her excellent care and support throughout my wife's braces treatment. Her professionalism, patience, and attention to detail made a big difference, and I’m truly grateful for the positive changes in my wife's smile. Thanks to the doctor and the hospital once again for everything!
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Fantastic experience: Dr. Panchami made my scaling procedure completely painless and comfortable! Her welcoming and calming demeanor put me at ease from the moment I walked in. Highly professional and skilled, she ensured a smooth experience. I highly recommend Dr. Panchami for anyone seeking scaling and consultation services.
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Fantastic experience: I would like to share my son’s and my braces journey in Thumbay hospital with Dr Nandita Sood. She is not only incredibly skilled and professional, but she’s also so kind and punctual. Every visit is smooth and stress-free, thanks to her gentle approach and clear communication.
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Fantastic experience: So grateful for the care i received at Thumbay university Ajman by the Dentist Dr. Nisha Shafi she is so humble and caring for kids (patients). Given very good treatment to my daughter. Now my daughter is very happy with her smile Thanks Doc
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Fantastic experience: Dr. Panchami is the sweetest doctor ever. She actually listened to what i had to say and she kept everything in mind. She made me feel so comfortable and not anxious at all. I’m genuinely so grateful that she is my doctor.
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Fantastic experience: I had an excellent service with Dr. Lojaina. She’s very knowledgeable and also targets perfectionism while being efficient. The hospital is clean and well structured.
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Fantastic experience: Dr. Kerolos. I want to thank you about your professionnalisme behavior and how to like your job my children were lucky and happy because they are meeting a doctor like you. Also the hospital nurses and reception they care to much about patient. I can say thumbay hospital is the best.
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Fantastic experience: Thank a lot for the best hospital for dentist Special appreciate for the gorgoues Dr.Reem Abdullah
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Negative experience: I had a very bad experience at Thumbay Dental Hospital where Dr. Sabreen Alrimawi caused me swelling in my entire face due to an unjustified mistake in the root canal session steps. its so pain full and frustrating .
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Fantastic experience: Dr.kerolos I have done my root canal treatment with Dr kerolos I had an excellent experience.
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Fantastic experience: Dr. Aparna is the best periodontics you can look for. She provides excellent care—professional, gentle, and friendly. The office is clean and welcoming, and dr. Aparna makes every visit stress-free. Highly recommend for anyone looking for top-notch dental care!
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Fantastic experience: Dr.Kerolos Melad , great experience very professional , friendly doctors, would recommend to everyone
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Fantastic experience: Danavanthi at Thumbay Dental Hospital: ⸻ I had a wonderful experience with Dr. Danavanthi at Thumbay Dental Hospital. She is not only highly skilled and professional but also very kind and patient. She took the time to explain each step of the procedure clearly, which helped me feel comfortable and at ease. Her gentle approach and attention to detail truly made a difference. I highly recommend Dr. Danavanthi to anyone looking for excellent dental care.
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Fantastic experience: I recently underwent a teeth restoration procedure with Dr. Panchami Suresh, and I couldn't be more pleased with the outcome. From the initial consultation to the final result, Dr. Suresh demonstrated exceptional professionalism, skill, and attention to detail. Having dealt with a chipped tooth, I was apprehensive about the restoration process. However, Dr. Suresh's expertise and reassuring demeanor immediately put me at ease. She took the time to explain the procedure thoroughly, ensuring I was comfortable and informed every step of the way. The restoration was seamless and exceeded my expectations in terms of both aesthetics and functionality. Dr. Suresh's commitment to quality service is evident in her meticulous work and the care she provides to her patients. I highly recommend Dr. Panchami Suresh to anyone seeking top-notch dental care, especially those dealing with issues like chipped teeth. Her dedication to patient satisfaction and excellence in dentistry truly set her apart.
Thank you for sharing your experience and kind words.
Negative experience: Very bad service I went today as it said free consultation today on 17th the receptionist said u have to first show to a GP doc in the main hospital (they charge 250-350) and then if the consult to a dentist then u get a free consultation The fee generally is 100 dhs on knowing this i said ok will pay 100 dhs for consultation (as i was having tooth pain) she said doc is available n u r first he will see shortly that was 9:30 am i waited like till 10:30 because apparently doc was still on his way from dubai ♀️ i mean the service and the lies i can’t tolerate better not visit the dental at all
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Negative experience: I have done the root cannel from the hospital 2 years back, and now its got infection I went to another clinic and the dr told me it was not done properly, I will never go there or suggest anyone to go there just to let some student to play with your tooth. I have done the xray from another clinic today. And they dont take any responsibility about you if something happen in the future Thats the worst thing
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Fantastic experience: I had one of the best dental cleaning and scaling sessions ever with Dr. Panchami. Her dedication and attention to detail truly stood out—she works from the bottom of her heart and it shows in the care she gives to each patient. What impressed me even more was that she carried out the entire procedure without any assistants, and still maintained such a high level of professionalism and comfort throughout. It’s rare to come across someone so committed and passionate about their work. Wishing her all the very best in her journey.
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Fantastic experience: I’m truly grateful to Dr. Nandita for her exceptional care and professionalism throughout my treatment. Her attention to detail, kind attitude, and well-organized approach made the entire experience grateful and comfortable. Highly recommended!
Thank you for your kind words! We're so glad you felt cared for and comfortable throughout your treatment. Wishing you all the best!
Fantastic experience: I am truly grateful to my orthodontist, Dr. Nandita Sood, for her kindness and dedication. She has not only helped improve my smile, but also changed the way my face looks for the better. Her gentle approach and professional care made the whole experience comfortable and positive. Thanks to her, I feel more confident and happy with my appearance. I sincerely thank her for everything she has done for me, and I highly recommend everyone to visit her for orthodontic treatment.
Thank you so much for your kind and thoughtful feedback! We're truly happy to hear about your positive experience with Dr. Nandita.
Fantastic experience: Dr Panchamy is an amazing dentist, very kind and considerate. As someone who is terrified of dentists, she really put me at ease.
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Positive experience: I was very pleased with the entire experience, and was not expecting it to be done in within a year. Dr. Nandita took great care during the entire treatment, and I couldn’t have expected better results!
Thank you for your kind words! We’re so glad to hear you had a positive experience and are happy with the results.
Positive experience: Hello everyone I have a pain in my teeth and I want to visit there but my id is expired my visa renewal is in progress. Is there any chance for my treatment on expired id
Yes you may avail the service.Please visit the hospital for further details.
Fantastic experience: We had a very exciting experience throughout my sister treatment with Dr. Nandita who helped us to get the best shape of the tooth. In each visit we have seen progress and whatever is needed she was doing well. We were informed each time about the next step in the treatment and was confident that at the end we will be very happy. When the braces was off , we couldn't believe how better my sister profile is. I both of us are very thankful to Dr. Nandita and all sisters.
Thank you so much for your kind and thoughtful feedback! We're truly happy to hear about your positive experience with Dr. Nandita.
Fantastic experience: Very good experience. I came with a deathly pain and was sent back satisfied. Careful care. Heartfelt thanks to Dr. Sakina for solving my tooth problem. Dr Sakina and Thumbay hospitel
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Fantastic experience: Hello everyone, I would like to share my experience with Thumbay Dental Hospital with Dr. Aparna Pandey, who started my treatment with her for cleaning gums and teeth with great professionalism. She explained everything to me before starting the treatment, especially about the gums. My wife almost lost some of her teeth due to gum inflammation, but after the treatment that lasted for about three months, her gums returned to normal. I would like to extend my sincere thanks and gratitude to Dr. Aparna Pandey, who is one of the best specialists in treating gums and teeth.
Thank you so much for your kind and thoughtful feedback! We're truly happy to hear about your positive experience with Dr. Aparna Pandey .Your words mean a lot to our team and motivate us to continue providing compassionate, high-quality dental care.
Fantastic experience: dr.kerolos Thank you very much, very grateful for the high skill and good treatment
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Negative experience: I have bad experience . Im Here right now in thumbay dental Hospital i feel not comportable due to the rudeness of the staff in the reception around 3:40 pm feb 25 , 2025 . Its the indian lady wearing a blue uniform who assist me shes looking at me terrible and i dont understand why. And the way she give my emirates id so rude not even talking i feel so uncomfortable . Can do needful investagation check the camera how she give my id its not the proper way assisting the customer. Until i seat in the waiting area she keep looking at me and more worst shes telling something to her coulleages. I want to clear this matter because i use to come in thumbay all the time. This staff have a discrimantion in patient which is not good.
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Fantastic experience: Thank you for Dr. Kerolos for great work
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Fantastic experience: I came in for a filling to be done by Dr. Panchami. The entire consultation and procedure was taken care of by her with ease and friendliness which made it a fearless experience. Thank you for the good dental advice l.
"Thank you so much for sharing your positive experience with us! We're thrilled to hear that Dr. Panchami was able to make your visit comfortable and stress-free.
Fantastic experience: Good experience Dr.panchami I am truly grateful for your expertise and the warmth with which you treat your patience
Thank you so much for your kind words! We're delighted to hear that you had a good experience with Dr. Panchami.
Fantastic experience: Dr.Nisha very good. Thank you . u remove my pain
Thank you so much for your kind words! We're so happy to hear that Dr. Nisha was able to help relieve your pain.
Fantastic experience: Excellent service by doctor Kerolos Thank you
Thank you for your wonderful feedback! We're so glad to hear that you had an excellent experience with Dr. Kerolos.
Negative experience: Bad experience.. I took appointment and arrived before the time they told me to wait 15 minutes even though I waited for more than 40 minutes with the appointment?? Why do you give as appointments if you are not going to make it in the time???
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Fantastic experience: Thank you Dr Nandita for being an amazing doctor. I am grateful for your exceptional care and dedication to patient well-being. Amazing Treatment ( Invisalign) You Have Done A Lot Thanks For Everything Dr Nandita..
Thank you so much for your kind words! We’re thrilled to hear that Dr. Nandita was able to provide you with exceptional care and that you're happy with your Invisalign treatment.
Fantastic experience: Doctor Panchami was great help, she’s friendly and supportive, can’t recommend her enough.
Thank you so much for your wonderful feedback! We're so glad to hear that Dr. Panchami was able to make your experience positive.
Fantastic experience: Dr kerolos is an amazing dentist He is very helpfull and professional and answered so many of my questions and concerns He is also also very patient. I had a tooth filling done,it was very easy and painless.
Thank you so much for your kind words! We're thrilled to hear that Dr. Kerolos was able to make your experience easy and painless.
Fantastic experience: My experience at Thumbay Dental Hospital in Ajman was great. the hospital is very clean and the service was excellent from start to finish. I would like to give special thanks to Dr. Kerolos Melad for his professionalism He was kind, patient, and explained every step clearly, which made me feel completely at ease during the treatment. I highly recommend Dr. Kyrillos to anyone looking for top-quality dental care.
Thank you so much for your wonderful feedback! We're so glad to hear that your experience at Thumbay Dental Hospital was excellent, and we truly appreciate you taking the time to share your feedback.
Fantastic experience: The process takes time but it’s very worth it and I recommend Dr.Kerolos for whomever sees this review it’s very comforting and relaxing and you don’t feel the pain.
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Fantastic experience: Dr kerlos melad is the best there , this hospital so lucky with that doctor . Thank you for your effort
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Fantastic experience: I was having a very exciting experience throughout my treatment with Dr. Nandita who helped me to get the best shape of the tooth. I put braces for 16 month and each visit I saw a noticeable progress and whatever is needed she was doing well. I was informed each time about the next step in the treatment and was confident that at the end I will be very happy. When I took off the braces I couldn't believe how better my profile is. I am very thankful to Dr. Nandita and all sisters who assisted me in this journey.
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Fantastic experience: I had a wonderful experience in the Thumbay Dental hospital. I got my wisdom tooth removed twice and the process was so smooth and effortless. It was really quick and hassle free. Dr.Danavanthi and Dr.Fathima were absolutely gems. Their expert hands made my procedure pain free and quick. I had gone in with so much anxiety and fear but they made me feel so much more calmer. 10/10 recommend for any procedure.
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Fantastic experience: Wonderful doctors and amazing hospitality. Did all my dental procedures here. 10/10 recommend.
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Fantastic experience: My son's braces journey with Dr Nandita has been great! She is very supportive and accommodated us on each appointment. His before and after results are awesome! Thank u Dr Nandita!
Thank you for the wonderful feedback! We're so happy to hear about your son's positive experience with Dr. Nandita.
Fantastic experience: Dr kerolos melad Am satisfied and feel happy He realse my teeth pain and also repalce it with very nice teeth He is an expert doctor
Thank you for your kind words! We're thrilled to hear you're satisfied with Dr. Kerolos Melad's care. It's great to know he helped relieve your pain and provided excellent results.
Fantastic experience: Dr.Kerolos thank you so much can't thank you enough. You deserve more than million stars☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆ You saved my damaged broken tooth to build a new one .very complicated process almost impossible but with your Efforts the result was more than amazing . your Efforts are remarkable and priceless. Great experienced Doctor that's rare to find.. Thank you again
Thank you so much for your heartfelt words! We’re beyond thrilled to hear that Dr. Kerolos was able to help restore your tooth with such amazing results.
Fantastic experience: Thanks a lot Dr. Kerolos Usually visiting a dentist is associated with pain. But you made the experience really different. It's really pleasant and joyful experience that my son had.
Thank you for your kind words! We're so happy to hear that Dr. Kerolos made your son's visit a pleasant and joyful experience.
Fantastic experience: Dr. Kerolos, Thank you for your exceptional care and dedication. Your professionalism and kindness have made a significant difference in my dental health and overall well-being. I am truly grateful for your expertise and the warmth with which you treat your patients. With sincere appreciation, Zamzam
Thank you so much for your heartfelt words! Dr. Kerolos is truly honored by your appreciation. We're so glad to have made a positive impact on your dental health and well-being.
Fantastic experience: Great experience great hospital i am happy with my visit all thanks to dr. Panchami
Thank you for your kind words! We're thrilled to hear you had a great experience.
Fantastic experience: I did a teeth cleaning with Dr. Panchami, and it was really a great experience. No pain at all, and she was so friendly.
Thank you for your kind words! We're so glad to hear that your teeth cleaning with Dr. Panchami was a great experience. It's wonderful that you felt comfortable and at ease. We appreciate your feedback!
Negative experience: Thumbay Dental Hospital I called the contact centre number 03 times after every 3-4 hours asking if I can get urgent walk in. Every time they dental hospital will call back..but yet I did not receive any call , updates or confirmation. This is really poor from the hospital call centre or dental hospital. So I have no option than to write here my concern.
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Fantastic experience: I had a long journey with my braces but honestly, I was treated by the most professional, cute and gentle Dentist - Dr Nandita, thank you doctor for you patience and work, I love you, you are the best ever doctor
Thank you so much for your heartfelt message! We are happy to hear that you had a great experience throughout your braces journey.
Fantastic experience: While getting my dental braces treatment tumbay university hospital ajman what I realized is firstly doctor Nandita sood is a very good quality and sincere good doctor and the doctor and nurse of that hospital are all sincere but the cost of treatment is a bit high
Thank you for your valuable feedback! We're glad to hear that you had a positive experience with Dr. Nandita and our team. We truly appreciate your trust in us.
Negative experience: Delivered here a month ago. Although the doctor and delivery staff and nurses were really kind but the service is pathetic! I had asked for epidural beforehand and even my husband paid, but still they didnt give it that left me in a shock as i had in mind a peaceful delivery experience. All my friends got epidural from other hospitals on time. The discharge process took the whole day, nurses forgot to give medications on time and my husband had to kept going to ask them as those were antibiotics to be given on time. It was mentioned that there will be baby photo but nothing as such was given. Than after my baby is born, we got her screening test done and its 1 month now they haven’t emailed the report yet, when i call tney say we will send but its 1 month now! So in short, all that is seen is not always gold! Never coming back here!
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Fantastic experience: I had a great experience with Dr. Kishan Mavani for my braces. The results are fantastic, and the process was smooth. Dr. Mavani and his team are professional and attentive. I highly recommend them!
Thank you for your wonderful review! We're so glad to hear you're happy with your results and had a smooth experience with Dr. Kishan and the team. Your recommendation means a lot to us!
Fantastic experience: Had my braces done here by Dr. Kishan, and it was a wonderful experience. Extending my heartfelt thanks to Dr. and the entire team, including Nurse Ashwathy. It has been almost 3 months since the braces have been off, and I am extremely happy with my results :)
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Fantastic experience: I extend my heartfelt gratitude to Dr. Pritika and Dr. Simran for their exceptional care in treating my persistent toothache. It has been a year since I sought their expertise at Thumbay Dental Hospital, and I am immensely satisfied with the results. Their skillful approach and compassionate demeanor made the entire experience comfortable and reassuring. I wholeheartedly recommend Dr. Pritika and Dr. Simran to anyone seeking dental care. Their commitment to patient well-being and their ability to alleviate discomfort are truly commendable. Whether it's routine check-ups or specialized treatments, they consistently deliver excellence. Thumbay Dental Hospital remains my top choice for dental health, thanks to their dedicated team.
Thank you
Fantastic experience: Very clean dental Hospital with a very good and helpful receptionist named miss suad , she's very helpful and accommodating, friendly, giving information to the client. And the doctor dentish name doctora Farah, she's a very good doctor easy to deal with. not like the other receptionist that's racist and the other doctors that's only for money matters nelsi her name . Anyway the dentist hospital is clean.
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Negative experience: It's not recommended, it's just a waste of time. Staff and doctors don't care about patient they're playing around each other. I am now at an emergency and taking 1:30 mins for just 5 mins checkup. the rest of the time, they are wasting the time Secondly, at pharmacy, no patient is here and took 20 mins to just call my number
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Fantastic experience: Thanks from our heart ♥ to doctor kerolus he is one of the best doctors I met in my life . He treated my wife after long difficulties we had in different places . I wish him all the best wishes ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Thank you
Negative experience: One of my friends went there to teeth treatment, student section, after 3 months going there, they broke his tooth , and an intern student there name [heman]or (aman),, from India, he insulted my friend, students there must be polite like this way ,I don't recommend too, hope the owner will follow up such cases,
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Positive experience: All thanks to Dr. Kishan Mavani. I completed my orthodontic treatment with him and thank God I am satisfied with the final result. The doctor is very good, cooperative, and also cheerful with his patients and understands his work. I recommend him Even the nurses are nice and polite. I wish them all the best
Thank you for your kind words! We're thrilled to hear you're satisfied with your orthodontic treatment and the results.
Negative experience: One of the most bad places , they broke my teeth ,and then one boy student says its free. So get out of here. Student name is Haman, or aman, really very bad attitude , don't go there to do your teeth. They broke my teeth and they shout at me ,really upset very very angry too. However there are good people, Special thanks to Dr.Diyaa and Dr.Toka
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Fantastic experience: I have completed my treatments for implants with Dr Anish Gupta and would recommend him for his high level of experience and professionalism - I am so happy and satisfied - Dr Anish is very good in what he does !!! Thank you to you Dr Gupta and all your support staff
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Fantastic experience: I had a positive and nice experience with dr.Anish for my tooth implant procedure. He is professional who can make the process smooth and pain-free
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Fantastic experience: It an experience i will never forget with Dr. Kerolos , he as a magic hands with very high experiences that making any problem or difficulties are very easy to resolve I am realy surprised with his fine skills and kind attitude , thank you doctor to give as the chance to be your patient . Best luck forever
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Fantastic experience: I had a RCT recently at the hospital. Special thanks to Dr. Vishaak for his professionalism, patience, and high quality work. He kept me informed about each and every step. I am very satisfied and grateful to the doctor and medical staff.
Thank you for your kind feedback! We're so glad to hear you had a positive experience with Dr. Vishaak and the team.
Fantastic experience: Dr. Nandita Sood is amazing! She took care of me during my braces journey, and I can't thank her enough. Right from the start, she was super friendly and caring. It felt like chatting with a friend, not a doctor. She was really patient with me, always listening carefully to my questions and worries. She made sure I understood everything and felt comfortable throughout the process. Dr. Nandita is super professional too. She pays attention to every detail and is committed to doing her best. I felt safe knowing she was looking after me. I'm so grateful for her help and for giving me a beautiful smile. She's a wonderful person, and I wish her all the best. If you're thinking about getting braces, I highly recommend Dr. Nandita Sood!
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Negative experience: Worst Hospital ever. No time sense to the nurses and the receptionist. I dono why no one is even bothered to question the staff. Worst service ever. Dr. shailesh Kumar thinks that he is the only doctor in this universe. Went to ask him what time nurse is coming and the way he acted and behaved is pathetic. Acted worst . Never ever will refer him .
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Negative experience: Very slow service.I have spent 6 hours for one UV scan.Staff is too lazy.Radiology doctor is coming and going out.all the patients were waiting more than 5 hours to do one test. Very bad experience
We regret the inconvenience caused to you.We value our patients and their constructive feedback. We will look into the matter in detail and take measures to resolve the same to improve our patient experience.
Negative experience: The worst experience ever I went with training Doctor Israa for Nerve filling they informed it will take few sessions I did two sessions then after that no follow up from there end for appointment they even forgot that my tooth was in pain and this temporary filling has to be removed I had to visit specialist and close this matter on my own cost it was a huge mistake when I did think that these kind of hospitals will offer a good service and care about their patients I don’t recommend this experience to anybody
We regret for the inconvenience caused to you.We tried looking up your details in our database,however we could not trace it. We value our patients and their constructive feedback. Please share your contact number to our Whatsapp 0502110126 for us to understand your concern in detail, to be able to resolve it and improve our patient service
Fantastic experience: the place is very clean. friendly and professional staff. Dr. Kishan is experienced and patient( conservative tooth removal although it was all broken he didn't make a a surgery) Amazing work in implanting with Dr. Anish. Almost no pain during and after the procedure. The result is excellent. Dr. Dana is also really good. Gives honest cosultation. And her work is flawless and quick( cleaning, filling and tooth removal in my experience) As someone with many dental problems. I tried many services. It was all above expectations. Professional doctors and highly trusted place.
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Negative experience: I regret to say that my experiences with this hospital have consistently been negative. Specifically, the call center and hospital team seem disjointed regarding consultation schedules. Additionally, some staff members lack professionalism. For instance, when I expressed concern about my mother's severe pain to a receptionist at the dental care unit, he responded with a smile, as i was telling him a joke. He did not offer assistance and instead seemed preoccupied with chatting with the housekeeping staff, explaining that he was free to do as he pleased at his counter. It's disheartening to travel from Dubai to Ajman only to encounter such poor customer service. Please Note:Doctors are exemptions from above statement, generally they are professional and Supportive.
We regret for the inconvenience caused to you.We tried looking up your details in our database,however we could not trace it. We value our patients and their constructive feedback. Please share your contact number to our Whatsapp 0502110126 for us to understand your concern in detail, to be able to resolve it and improve our patient service.
Fantastic experience: @Dr AHMED ADEL SALAMA "Thank you so much for your exceptional care and expertise in performing the pulpotomy for my 4-year-old son. Your gentle approach and skillful hands truly put us at ease throughout the procedure. We deeply appreciate your dedication to ensuring his dental health and well-being. Thank you again for make my little one a dental superhero ."
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Fantastic experience: I had really tough week because of my wisdom tooth It was literally killing me from Pain I had visited 3 doctors before I land in the hand's of Dr.Fatima at thumbay dental hospital The three of them said it needs surgical extraction and we can't do it it needs a specialist doctor Doctor Fatima was very professional and kind She made sure I don't feel any pain during the surgery. Three days later the healing process competed. I thank you doctor from my deepest heart I pray for god to give us more doctors like you❤️
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Fantastic experience: Impressive treatment, quick service. I used the laboratory and Dental Centre today, the service was very efficient and professional. The premises were well maintained and extra clean.
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Fantastic experience: It was my first dental treatment I would highly recommend Dr Fatima she is really a gem person always happy and smiling.I have done my wisdom tooth surgery lower and upper and i am so scared for the treatment but she makes me comfortable.I am completely satisfied with the result and definitly recommend my friends & family to visit her.Thanks! alot Dr.Fatima and the Nurse
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Negative experience: Worst service. They have very good doctors. Unfortunately the service is too bad. Nobody knows anything. They admit for no reason. Even the staffs doesnt know why they admitted. Doesnt inform the patients regarding their disease unless asked.
Fantastic experience: I highly recommend Dr. Kishan for his expertise and tact. His follow up and support for me and my son throughout the process was exceptional.
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Fantastic experience: Dr Vishaakh - The most respectable young man, very good and caring at his job I wish him all the best. I will always come back to him. HE'S THE BEST DENTIST I HAVE EVER HAD.
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Negative experience: Very poor administration. Though reached on time, unable to consult a doctor. Instead of three receptionists only one is available too slow. More than half an hour spent at reception. Finally the doctor did not accept the appointment.
Fantastic experience: Dr Kerolos did an amazing job! I had a canal treatment, it was a smooth process. End result is more than satisfactory. Thank you!
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Negative experience: A very bad hospital with emergency services. There is only one person to register patients. Bad staff. I entered the emergency room and pressed a bell for the nurse to come. Unfortunately, after more than 10 minutes, she did not come. There is no distinguished staff. I hope you learn from Cleveland Hospital in dealing with patients and their sophisticated style.
Fantastic experience: There is a treasure called Dr. Ahmed Adel Salama, specialist of pediatric dentistry, special needs children. Dr. Salama has proven that he is the best in his field, like Messi in the world of football. Dr. Ahmed Adel Salama was able to treat all of my four-year-old daughter’s oral and dental problems in less than 90 minutes. I would like to thank Dr. Ahmed for his wonderful efforts, distinctive style, and abundant knowledge
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Fantastic experience: Dr. Vishaakh is an exceptional doctor, whose work is truly remarkable. He possesses a unique skill set that can only be described as artistry. Rest assured, under his expert care, you will never experience any discomfort.
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Fantastic experience: I highly recommend Dr. Fathima! She is extremely friendly and efficient. Recently she did my surgical tooth extraction and the results were very impressive. She explained to me every step she would take, and this removed my fear and for sure she did it perfectly. Thank u Dr. Fathima for your professionalism and wish u all the best and success.
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Fantastic experience: Had an RCT and Dental filling treatment here with Dr.Kerolos.. he did an amazing job, highly professional in his work, he knows how to make his patient comfort and well treated... he listened to the problem really well and make the best out solution.. would surely recommend Him to others! Thanks !
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Fantastic experience: I highly recommend Dr. Kerolos! He is extremely friendly and efficient. When you book an appointment, you get to see the doctor right on time, and he is always attentive to all your concerns. A great healthcare experience!
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Fantastic experience: I would like to express my thanks and grateful to Dr. Ahmed Salama and to the entire team for the wonderful and professional work they did to treat my little daughter’s teeth. What Dr. Ahmed did was truly more than professional. He explained to us every step he would take, and this removed our fears and for sure he did it perfectly. He completely treated my daughter's teeth and the results were very impressive. I would like to thank him especially for his efforts and everything he did. Thank you doctor Klara father
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Negative experience: worst service ever. if there is an option for zero review i will prefer that. too much waiting time. and irresponsible insurance team. last time they prescribed adult vaccination for my one year old. no doctors are coming on time. this will be my last visit here. not recommended
Negative experience: I could give zero rattling if possible, I have been visiting Thumbay hospitals for more than 10 years, but I was disappointed yesterday. My wife were admitted and discharged 12 pm yesterday, We were waiting till 5pm, since no one comes I checked with the nurse station, and they asked me to go and check with the 1st floor office. The arrogant guy who was sitting in that room says, "They can not discharge until insurance approval and ask me to check with insurance." When I spoke to NAS insurance, they said that the final settlement under process, and the hospital can reach the NAS approval team, and this is a hospital job to follow up with them. But when I go back to an arrogant officer, he denies it simply. I kept on calling insurance until 8 pm, NAS insurance was kept on informing the same thing, and asked to give the hospital my phone to talk to them. When I give the phone to the arrogant officer, he told to the insurance and me that this is the Admin office and asked me to go and give the phone to the insurance department, which in groundfloor.. Insurance officer accept that they have direct access to NAS approval team, and They haven't followed up with insurance. And funny thing Insurance says that since They gave initial approval, the hospital should discharge then and there. When I went back to Arrogant officer and asked why did you miss lead us, the answer was "This is not my job. Admin office, another officer discharged us immediately when I told them full story even without approval from insurance. First of all, if He doesn't want to work He should not miss lead us, my wife and I were sitting in the hospital eight and half hour without any reason when my kids were with nanny. I am really not happy with what He did, and I hope management will take action against him.
Fantastic experience: Dr. Nisha is very expert and Excellent Doctor and she cares and treat patients with highly level of excellence.. Would like to give 5 Star rating during treatment experience..
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Fantastic experience: I did my tooth extraction last week. It turned out to be surgical. I got treatment from Dr. Hossam. I did follow up today as I had severe pain. I met Dr. Tala❤️. She was so caring I couldn't forget her face. During my journey everyone was good. They are professionals. Dr. Hossam made sure to call me as well for follow ups. My tooth extraction was a really bad one but hats off to Dr. Hossam for treating me so well. Lots of prayers for you and your team. Thank you
Thank you so much for your kind words! .We're committed to delivering the best treatment, and it's great to know you had a positive experience!"
Fantastic experience: Today I had completed my daughter’s braces treatment with DR. Kishan & I must say his treatment gives her beautiful smile back. Her tooth was projecting out from front, some from sides and also twisted up and there was no space to push it back. Before going to Dr. Kishan, I had consulted at least 8 clinics but I wasn’t convinced with the treatment procedure. Once I discussed it with Dr. Kishan, I realized that I had reached the right place. We started the treatment almost a year ago. At the beginning, she had to remove a total 4 teeth from top & bottom (2each) to get space to pull back. Within the first 3-4 month all her teeth aligned. Now after a year, she got her braces removed with a bright smile. I must say he is one of the best Orthodontists I have ever seen. He is very friendly & communicates to the patients each and every step of the treatment. Hence, my daughter felt very comfortable. He is well experienced and does his job quickly with professionalism. I am completely satisfied with the result of the treatment. I highly recommend Dr. Kishan for Braces Treatment. Also, the friendly staff, especially Dr. Kishan’s supporting nurse Aswathy, She is very professional & very understanding to each & every procedure. Once again Thank You Doctor & Thanks to all Staffs Bhaskar A.S
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Fantastic experience: One of the best doctors at Thumbay Clinic Honestly, she is a good doctor. Even though I have a phobia about everything related to teeth but I had fun with her thank you dr . Nanees Ibrahim Abdel Hamid El Sukka❤️
Thank you so much for your kind words! .We're committed to delivering the best treatment, and it's great to know you had a positive experience!
Fantastic experience: I highly endorse Dr. Nandita exceptional dental care. The professionalism, friendliness, and quality of treatment are top notch. Awesome staff and would recommend them to anyone.
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Negative experience: Don't go to this "hospital" you'll die first before you get treated. An EMERGENCY ROOM which will keep you waiting for very long time and you won't even be attended. A reception that is useless, a hospital without a doctor nor a nurse who gives attention. A manager which is useless also. 1 hour waiting just to open a file in a EMERGENCY ROOM. We left before we even get treated and move to Saudi German Hospital and gets attention IMMEDIATELY.
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